Shipping policy
Welcome to 1st Labs Nutraceuticals. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below.
Order Processing
- All orders are processed within 1–3 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Timeline
- Standard delivery typically takes 3–7 business days, depending on the delivery location.
- Delivery timelines may vary during peak seasons, promotional periods, or due to unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping may be offered on selected products or order values.
Order Tracking
- Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (if applicable).
Delivery Delays
- While we strive to deliver within the estimated timeframe, delays may occur due to courier issues, weather conditions, or other factors beyond our control.
Incorrect Address
- Customers are responsible for providing accurate shipping information.
- 1st Labs Nutraceuticals will not be responsible for delays or delivery failures caused by incorrect or incomplete addresses.
Damaged or Missing Items
- If you receive a damaged package or if any item is missing, please contact us within 48 hours of delivery with relevant photos and order details.
Contact Us
For any shipping-related queries, please contact 1st Labs Nutraceuticals customer support team.
